Privacy Policy
Last updated: June 19, 2026
ARND ("ARND", "we", "us") operates a map-first marketplace for live, local music. This policy explains what we collect, why, and the control you have over it. We've written it to be read, not skimmed past, if anything is unclear, email support@arnd.app.
1. Information we collect
Information you give us
- Account details: if you create an account, your email, display name, and password. Performers may additionally add a bio, performance area, genre, social links, and payment handles (e.g. CashApp, Venmo, PayPal) to receive tips.
- Content you create: shows you list, reviews you write, and check-ins you make.
Information collected automatically
- Location: with your permission, your device location is used to center the map and surface performances near you. It is processed on your device for discovery and is not stored on our servers. You can deny or revoke this permission at any time in your device settings; the app still works using a default city.
- On-device app data: your saved shows, followed artists, check-ins, reviews, and preferences are stored locally on your device.
Information we do not collect
- We do not embed third-party advertising or analytics SDKs that track you across other apps and websites.
- We do not sell your personal information.
2. How we use information
- To show you live music near you and power discovery (feed, map, search).
- To operate your account, profile, follows, check-ins, and reviews.
- To enable tips, ticketing, and bookings between fans, artists, and venues.
- To keep ARND secure, prevent abuse, and provide support.
3. Payments
Tips, ticket purchases, and bookings are processed by third-party payment providers (such as Stripe and the payment apps whose handles an artist chooses to share). ARND does not store full card numbers. When you pay an artist through an external handle, your interaction with that provider is governed by their privacy policy. ARND takes a small platform fee on transactions that flow through our payments rail.
4. How information is shared
We share information only as needed to run the service:
- Other users: your public profile, listed shows, and (if enabled) recent activity are visible to others. You control profile visibility and activity sharing in Privacy settings.
- Service providers: payment processors and hosting/infrastructure providers acting on our behalf, under contract.
- Legal: where required by law, or to protect the rights, safety, and property of ARND and its users.
5. Your choices and rights
- Access & export: "Download my data" in Privacy settings gives you a copy of everything ARND has stored for you.
- Delete: "Delete my account" permanently removes your account and all associated data from your device. This is immediate and cannot be undone.
- Location: grant or revoke at any time in your device settings.
- Permissions & sharing: toggle profile visibility, activity sharing, personalised recommendations, and analytics in Privacy settings.
Depending on where you live, you may have additional rights under laws such as PIPEDA (Canada), the GDPR (EEA/UK), or the CCPA/CPRA (California), including the right to access, correct, or delete your information. Contact us to exercise them.
6. Data retention
On-device data persists until you delete it or uninstall the app. Account information held to operate the service is retained while your account is active and removed when you delete your account, except where we must keep limited records to comply with legal, tax, or fraud-prevention obligations.
7. Security
We use reasonable technical and organisational measures to protect your information. No method of storage or transmission is perfectly secure, but we work to safeguard your data and limit access to it.
8. Children
ARND is not directed to children under 13 (or the minimum age required in your region), and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
9. Changes to this policy
We may update this policy as ARND evolves. Material changes will be reflected by the "Last updated" date above and, where appropriate, surfaced in the app.
10. Contact
Questions, requests, or concerns: support@arnd.app.